Amy began her career as a Social Worker for Mental Health Services in 2009, working in the South West in both rural and urban community Mental Health Teams.
She trained as an AMHP in 2011, and then went on to work in an Early Intervention for Psychosis Team.
In 2014 Amy completed an MA in Advanced Mental Health Practice with a dissertation on Service Improvement. From 2015, Amy was working solely for the AMHP service as her substantive post.
Amy became acutely aware of the challenges of finding available s.12 doctors to attend assessments within her practice, and the impact on arranging assessments at Places of Safety. Time lost making calls using out of date information meant that Amy had less time to gather information on the service user, such as identifying the Nearest Relative, confidentiality issues, if any intervention had helped in the past, considering the least restrictive option and reading crisis plans.
Convinced that technology could provide a better way, Amy conducted extensive research with AMHPs, s.12 doctors, NHS and local authority commissioners, mental health trusts, administrators, approval boards and the Department of Health and Social Care.
She joined forces with a development team to create an app and website, which allows AMHPs to search for and contact available doctors.
The platform has evolved to include claim form creation and submission, and data capture and reporting about this area of mental health practice.
S12 Solutions also checks its doctor profiles against the national database of s.12 approved doctors every week.
The S12 Solutions platform was piloted in two sites.
Pilot outcomes include:
Both pilot sites commissioned the platform, and a further 3 sites are set to go live in Spring 2019.
Get in touch here to find out more, and the best person to help you will be in touch.
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